index
Free shipping Australia wide

This Privacy Policy explains how CRVNCH collects, uses, and shares your personal information when you shop for products such as our golf cart phone holders, phone stands, phone grips, and magnetic phone holders across Australia.

By visiting or purchasing from our website, you agree to the practices described below in accordance with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Personal Information We Collect

When you browse our site, we automatically collect information about your device, including:

  • Web browser type and version
  • IP address
  • Time zone
  • Cookies stored on your device
  • Pages you view, referral websites or search terms used, and how you interact with the site

This is referred to as Device Information.

We collect Device Information using:

  • Cookies – Small data files placed on your device. For more information on cookies and how to disable them, visit: www.allaboutcookies.org.
  • Log files – Tracking actions such as IP address, browser type, Internet Service Provider, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels – Electronic files that track browsing behaviour.

Additionally, when you make or attempt to make a purchase, we collect Order Information, including:

  • Full name
  • Billing address and shipping address
  • Payment details (including credit card numbers and other accepted payment types in AUD)
  • Email address and phone number

This is collectively referred to as Personal Information.

How We Use Your Personal Information

We use Order Information to:

  • Fulfil orders (process payments in AUD, arrange shipping, and issue invoices/confirmations)
  • Communicate with you about your order
  • Screen orders for fraud or potential risks
  • Provide personalised recommendations, offers, and updates on CRVNCH products (like golf cart phone holders, phone grips, and magnetic phone stands) based on your preferences

We use Device Information to:

  • Optimise our site for Australian users
  • Analyse customer browsing patterns and improve navigation
  • Enhance marketing and advertising campaigns, including targeted promotions for golfers and outdoor enthusiasts

Sharing Your Personal Information

We may share information with third parties for business purposes:

  • Shopify powers our online store. Read Shopify’s Privacy Policy here: Shopify Privacy
  • Google Analytics helps us understand customer use of our site. Learn more: Google Privacy
  • Other marketing tools may be used for advertising and customer communication

We may also share information to comply with Australian laws and regulations or to respond to lawful requests (e.g., subpoenas, investigations).

Behavioural Advertising

We use your Personal Information to deliver tailored advertising campaigns across platforms such as:

You can also manage ad preferences through the Digital Advertising Alliance opt-out portal: optout.aboutads.info.

Do Not Track

Please note: CRVNCH does not alter its data collection practices when a “Do Not Track” signal is received from your browser.

Your Rights (Australia)

As an Australian customer, you have rights under the Privacy Act 1988 (Cth):

  • Request access to the personal information we hold about you
  • Ask for corrections or updates
  • Request deletion of your information (where legally applicable)

To exercise these rights, contact us using the details below.

Data Retention

We retain Order Information for our business records unless and until you request deletion. This includes transaction records for AUD payments and delivery confirmations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in Australian privacy laws, business operations, or marketing practices. Updates will always be posted on this page.